FAQ

1. Make an application Please apply using the application form on this website. If you do not hear from us within 24 hours (excluding weekends and holidays), please contact us by phone. 2. Submit Documents Required documents are “Identity Verification Documents”, “Business Details”, and additional documents if necessary. 3. Examination Within the same day to 4 business days, we will conduct a prescribed screening of your membership, including a “business description” and “anti-company check”. Please feel free to apply, as the amount of sales, etc. are not relevant at all! 4. Payment We offer two ways to pay your fees. Please choose the one that best suits your convenience. 5.conclusion of a contract The contract is concluded online. The contract can be downloaded as a PDF or printed out. 6.Start of service Service will begin upon completion of the contract process. An address and fixed telephone number (depending on the plan) will be issued.

You do not need to visit us; you can apply through the application form at any of our locations or by phone.

If you are using a call forwarding service, a separate call forwarding fee will be charged. Receiving faxes is the same regardless of the number of faxes received, as long as a common fax number is used. For sending faxes, there is a charge of 33 yen per sheet (tax included). We will forward “parcels” weighing more than 100 grams for a fee. We will ship by Letter Pack Light (550 yen per package, tax included) or Yamato Transport's TA-Q-BIN (cash on delivery).

The initial fee is only a cost associated with the start of service and will not be refunded.

If you wish to terminate your virtual office services, please inform us of your intention in writing or by e-mail. We require one month's notice prior to cancellation. Since each customer's contract date is different, our staff will contact you by e-mail to provide you with detailed information about the cancellation date and cancellation.

There are no penalties or fees when you cancel or terminate your membership with One Stop Business Center. However, there is a minimum contract period depending on the payment method. If you wish to cancel at a time when the minimum contract period has not been reached, you must pay all remaining monthly fees for the remaining period.

We may ask you to present a business card or photo ID, etc., although this is possible if requested in advance by the contractor.

Upon receipt of your mail, you will be notified by e-mail from the One-Stop Business Center's postal system. After that, you will be asked to log in to the postal system to instruct us how to handle your mail (free forwarding every Wednesday, same-day forwarding, pickup, storage, or destruction), and we will follow your instructions.

In the past, applications for antique dealer licenses and approvals have been rejected in some cases. The reason for this is that “there is no actual space at the place of application. In order to operate an antique dealer business, it is necessary to secure a business office, and it seems that it is necessary to secure an actual space. Virtual offices can use a prestigious address. However, there is no actual office space for customers to use, and the only space available is a rental conference room. Secondhand articles are classified by law into 13 categories, ranging from secondhand clothing such as kimonos and clothes to secondhand bicycles, motorcycles, watches, various types of golden tickets, and works of art such as sculptures and paintings. Since there is a fear that these items may be stolen, the Secondhand Articles Dealer Law requires a license from the Prefectural Public Safety Commission, and the person who has received such a license is an “antique dealer. According to an administrative scrivener who specializes in consultation for antique dealer licensing, it is best to avoid opening a business in an office with no office space. Just to be sure, we suggest that you check with an administrative scrivener who specializes in applying for various permits and licenses on your behalf, or with the Metropolitan Police Department, which actually applies for the permits and licenses, to see if it is possible to apply for an antique dealer's permit.